Azemti

Privacy Policy

العربية

Last updated: 13 August 2026

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and services.
By using the app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following:

  • Full name
  • Email address
  • Phone number
  • Profile photo
  • Account login details

This information is required to create and manage your account.

1.2 Booking Information

We collect:

  • Booking details
  • Service selections
  • Booking dates and times
  • Vendor information

This allows us to process and manage your bookings.

1.3 Payment Information

Payments are processed securely through third-party providers.
We do NOT store:

  • Credit card numbers
  • Banking details

Payment providers handle this securely.
Source: https://stripe.com/docs/security

1.4 Device Information

We may collect:

  • Device type
  • Operating system
  • App version
  • Device identifiers

This helps improve app performance.

1.5 Usage Information

We collect information about how you use the app, including:

  • Features used
  • Pages visited
  • Interaction data

This helps improve user experience.

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process bookings
  • Process payments
  • Send notifications
  • Provide customer support
  • Improve our services
  • Ensure security

3. How We Share Your Information

We may share information with:
Vendors
To fulfill your booking requests.
Example:
Name
Booking details
Contact information
Service Providers
Such as:

  • Payment providers
  • Cloud hosting
  • Analytics providers

Legal Requirements If required by law.

4. Data Security

We use appropriate technical and organizational measures to protect your information.
This includes:

  • Encryption
  • Secure servers
  • Access control

However, no system is 100% secure.

5. Your Rights

You have the right to:

  • Access your data
  • Update your data
  • Delete your account
  • Request data removal

You can do this from the app settings or by contacting us.

6. Data Retention

We retain your information only as long as necessary for:

  • Providing services
  • Legal compliance

7. Third-Party Services

The app may use third-party services such as:
Payment providers
Analytics tools
These services have their own privacy policies.